Shipping & Delivery Policy

Last Updated: March 2026

Thank you for shopping with Insiya Ethnics. We are committed to delivering your orders safely and efficiently across India.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation message/email with tracking details.

Shipping Timelines

Estimated delivery timelines may vary depending on your location:

  • Metro Cities: 3–5 business days
  • Other Cities & Towns: 5–8 business days
  • Remote Areas: 7–10 business days

Please note that delivery timelines are estimates and may be affected by courier delays, weather conditions, festivals, or unforeseen circumstances.

Shipping Charges

  • We may offer free shipping on selected orders or promotional campaigns.
  • Any applicable shipping charges will be displayed during checkout before payment confirmation.

Delivery Information

Customers are requested to provide complete and accurate shipping details, including:

  • Full name
  • Delivery address
  • Contact number
  • PIN code

Insiya Ethnics will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Order Tracking

Once your order has been dispatched, tracking details will be shared via email or SMS so you can monitor your shipment status.

Delayed or Lost Shipments

While we work with trusted courier partners, delays may occasionally occur due to circumstances beyond our control.

If your order is significantly delayed or appears lost, please contact our support team for assistance.

Damaged Package on Delivery

If you receive a package that appears damaged or tampered with:

  • Please do not accept the package if possible.
  • Take photographs of the package immediately.
  • Contact us within 24 hours of delivery for support.

Contact Information

Insiya Ethnics
Agra, India

Website:
www.insiyaethnics.com

Email:
info@insiyaethnics.com

Phone:
+91 790 692 7035