Privacy Policy

Last Updated: March 2026

This Privacy Policy explains how Insiya Ethnics and its affiliates (collectively “Insiya Ethnics,” “we,” “our,” or “us”) collect, use, share, and protect your personal data through our platform: www.insiyaethnics.com.

By visiting this Platform, providing your information, or purchasing our products and services, you expressly agree to be bound by the terms of this Privacy Policy and the applicable laws of India.

1. Collection of Information

We collect personal data to provide a seamless shopping experience and fulfill your orders. This may include:

Registration Data

Information provided during sign-up or checkout, such as your name, date of birth, billing/shipping address, telephone number, and email address.

Payment Information

With your consent, we may collect payment-related information such as credit/debit card details, UPI details, or bank account information through secure payment gateways in accordance with applicable law.

Order & Usage Information

We may collect information about your browsing behavior, preferences, purchase history, and interactions on our Platform to improve our services and customer experience.

Device & Technical Data

Information such as IP address, browser type, device details, cookies, and operating system may be collected for analytics and security purposes.

2. Usage of Your Data

We use your personal information to provide and improve the Insiya Ethnics experience, including to:

  • Process, fulfill, and track your orders.
  • Provide customer support and respond to inquiries.
  • Improve website functionality and user experience.
  • Send updates about offers, collections, promotions, and order status.
  • Prevent fraud, unauthorized transactions, and security issues.
  • Conduct research and analytics to enhance our products and services.

Note: You may opt out of promotional emails and marketing communications at any time using the “unsubscribe” link included in our emails.

3. Sharing and Disclosure

To operate our business and provide services efficiently, we may share your information with:

Service Providers

Trusted third-party partners such as payment gateways, logistics providers, courier companies, and IT support services.

Internal Operations

Authorized employees and affiliates for customer support, order processing, and operational purposes.

Legal Compliance

Government authorities, regulators, or law enforcement agencies when required by law or to protect our legal rights.

We do not sell or rent your personal data to third parties.

4. Security Precautions

Insiya Ethnics implements appropriate physical, electronic, and procedural safeguards to protect your information from unauthorized access, misuse, or disclosure.

While we strive to use commercially acceptable means to protect your data, internet transmissions may not always be completely secure. Users are responsible for maintaining the confidentiality of their account credentials.

5. Data Retention and Deletion

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.

Account Deletion

You may request deletion of your account and personal information by contacting us at our official email address.

Analytical Data

Certain anonymized information may be retained for research, analytics, and business improvement purposes.

6. Your Rights and Consent

Access & Correction

You may review, update, or correct your personal information through your account settings or by contacting us directly.

Withdrawal of Consent

You may withdraw your consent for data processing at any time by writing to us at our official email address with the subject line:
“Withdrawal of Consent for Processing Personal Data.”

India-Based Operations

Our products and services are intended primarily for customers within India, and your data is generally stored and processed within India.

7. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements. We encourage users to review this page regularly for updates.

Contact & Grievance Redressal

Insiya Ethnics
Agra, India

Website:
www.insiyaethnics.com

Email:
info@insiyaethnics.com

Phone:
+91 790 692 7035